Frequently Asked Questions

Sizing & Fit

How do your dresses fit?
Our dresses are designed to run true to size. For a more relaxed fit through the arms and shoulders, we recommend sizing up. If you're between sizes, our style team is happy to help — reach out before you order.

Fabric & Care

What fabrics do you use?
Each Neydra Lé piece is crafted from carefully selected materials chosen for their drape, comfort, and longevity. Fabric details are listed on each individual product page.

How should I care for my dress?
To preserve the beauty of your garment, we recommend hand washing in cold water or using a gentle machine cycle. Do not bleach or wring. Lay flat or hang to air dry. Avoid tumble drying to maintain the integrity of the fabric.

Shipping

Do you offer free shipping?
Yes — we offer complimentary standard shipping on all US orders over $50. Orders below that threshold are subject to standard shipping rates, calculated at checkout.

How long will my order take to arrive?
Shipping times vary by location and are estimated at checkout. We process orders promptly and will notify you with tracking information once your order is on its way.

Returns & Exchanges

What is your return policy?
We want you to love what you wear. For full details on our return and exchange process, please visit our Shipping & Returns page.